Tiger Direct Is Horrible / What Is Your Favorite Online Retailer?

[Michael]

First off, Tiger Direct is a horrible etailer and if possible avoid it at all costs!

Some of the GeForce 8800GTS brands that are good include BFG Technology, eVGA, and ASUS.

[1c3d0g]

Asus, BFG, EVGA, Leadtek, XFX. Don't waste your time with the rest. The differences between them are mostly in stock clockspeeds and some have a different HSF (perhaps one brand has a quieter one than the others).

Michael: I'm surprised by that comment. :eek: Is there something we need to know about TigerDirect? A few weeks from now I was going to buy many items I needed from that website...

[Michael]

Michael: I'm surprised by that comment. :eek: Is there something we need to know about TigerDirect? A few weeks from now I was going to buy many items I needed from that website...

I don't even know where to begin. Tiger Direct is one of the worst online retailers ever.

Here's a few links...

http://consumerist.com/consumer/tigerdirect/tigerdirect-2gb-flash-drive-for-199-after-rebates-17198-after-thirty-days-237714.php
http://www.tigerdirectsucks.org/wp/
http://www.bbbsoutheastflorida.org/nis/newsearch2.asp?ID=1&strBCode=06330000&ComID=0633000027000500&ComName=TigerDirect.com

If you search like "Tiger Direct Sucks" or similar terms, you will see a LOT more.

Have you ordered from Tiger Direct before? How was it?

NewEgg is not a sponsor of Phoronix (though I wish), but for 97% of what I buy all goes through NewEgg. If you are in the United States, I would suggest them.

[1c3d0g]

That's the problem with most e-tailers, I live in the Caribbean and unfortunately NewEgg doesn't ship Internationally. And no, I've never ordered stuff from TigerDirect before, but a few people here have and they've had "good results". The only way I could get things through NewEgg would be if I knew someone in the U.S. that could buy the items for me and ship them to me.

[Michael]

That's the problem with most e-tailers, I live in the Caribbean and unfortunately NewEgg doesn't ship Internationally.

1c3dog,

For the help of others, what online etailers ship to the Caribbean?

[1c3d0g]

That's what I've been trying to search for for years, and before TigerDirect, there weren't any other e-tailers shipping Internationally (I don't blame them either, it's more expensive for them). Now that I can't trust TigerDirect however, I'll have to go looking for another e-tailer. So far I haven't discovered any. Once I've posted a request on HardForum.com for someone to help me buy the stuff I needed (and that went well), but I'm putting a lot of trust on that person and that's not something I want to go through every time I order something.

[Michael]

That's what I've been trying to search for for years, and before TigerDirect, there weren't any other e-tailers shipping Internationally (I don't blame them either, it's more expensive for them). Now that I can't trust TigerDirect however, I'll have to go looking for another e-tailer. So far I haven't discovered any. Once I've posted a request on HardForum.com for someone to help me buy the stuff I needed (and that went well), but I'm putting a lot of trust on that person and that's not something I want to go through every time I order something.

Too bad I have a very busy schedule and am away often, otherwise I would have been glad to help you ship parts.

[Saist]

First off, Tiger Direct is a horrible etailer and if possible avoid it at all costs!

Some of the GeForce 8800GTS brands that are good include BFG Technology, eVGA, and ASUS.

I generally deal with Newegg for online retail. I also have dealt with PCParts, PortaTech, and a few others.

The only one I will never deal with again is United Micro.

[tommcd]

Here is a good place to check the reliability of online etailers:
http://www.resellerratings.com/rlist-s1-n2.html
Just type in the name of the company. Tiger Direct gets a 4.xx rating. Newegg consistently gets 9.xx.

[DarkFoss]

Some of those horror stories sounds familiar. I ordered some ram from Zip Zoom Fly Once.
1 stick was bad it took 4 days to get an rma number. I marked the stick that was bad by putting
a small piece of paper. It took them 2 weeks to respond after receiving the item. They said they tested the sticks and they were fine and offed to ship them back or refund minus the 15% restocking fee. I took the items back I was not about to eat 15% of almost 300$. I contacted Corsair while they were being shipped back had an rma number waiting. 1 day after Corsair received them I got an e-mail saying that the stick I marked was bad and the replacements were on the way. I forwarded that e-mail back to the person and asked them how it could have passed their tests and told them I would never do buisness with them again as well as let everyone I knew to beware. Total time down on building my new comp 28 days plus 40$ shipping.

Newegg is the only place I shop for comp parts now.

[Thund]

Some of those horror stories sounds familiar. I ordered some ram from Zip Zoom Fly Once.
1 stick was bad it took 4 days to get an rma number. I marked the stick that was bad by putting
a small piece of paper. It took them 2 weeks to respond after receiving the item. They said they tested the sticks and they were fine and offed to ship them back or refund minus the 15% restocking fee. I took the items back I was not about to eat 15% of almost 300$. I contacted Corsair while they were being shipped back had an rma number waiting. 1 day after Corsair received them I got an e-mail saying that the stick I marked was bad and the replacements were on the way. I forwarded that e-mail back to the person and asked them how it could have passed their tests and told them I would never do buisness with them again as well as let everyone I knew to beware. Total time down on building my new comp 28 days plus 40$ shipping.

Newegg is the only place I shop for comp parts now.

Purchase with an AmEx card. If they try to charge you the 15%, just call AmEx and dispute it as DOA merchandise.

I had almost the EXACT same issue. AmEx made them refund not only the full cost, but all the shipping. I was told if they didn't send a pre-paid mailer to just keep the memory.

...anyone want to buy some PC133? :)

[winkowski]

Hello All,

I work for Tiger Direct, and to defend what I feel is a great company.

1.) Tiger Direct ships out between 2-4 million dollars a day. We have some bogus/fraud accounts out there, so if you order something and ship it elsewhere that causes a problem for a first-timer, especially when it is over the web and the first order.

I work in the Coporate Sales side and I try to give all of my customers superior service. If you have a need for something, get me involved and see what I can do for you!

Shoot me an email or give me a call.
Dennis
888-327-4719
dennis.winkowski@tigerdirect.com

https://biz.tigerdirect.com

[immudium]

Well for what it's worth, I'm also a NewEgg fanboy. Every time I've tried to save a couple of bucks or get some new CPU a couple of days early b/c some etailer purported to have it in stock, I've always regretted it.

As to Tiger Direct, I have never heard nice things about them. Maybe Tiger Direct has turned around or is on the way to turning around, but they've got their work cut out for them. There was a time when OCZ had a fairly poor reputation, but managed to turn that around with alot of hard work and proven results. Most of the hardware enthusiasts around Phoronix and Anandtech are not corporate level customers. Perhaps what Tiger Direct needs is to apply some of their corporate level customer service to the people who don't have million dollar corporate budgets. That's what I feel I get with NewEgg and that's why they get my business even if somebody beats them on price by a couple of bucks.

[winkowski]

Well for what it's worth, I'm also a NewEgg fanboy. Every time I've tried to save a couple of bucks or get some new CPU a couple of days early b/c some etailer purported to have it in stock, I've always regretted it.

As to Tiger Direct, I have never heard nice things about them. Maybe Tiger Direct has turned around or is on the way to turning around, but they've got their work cut out for them. There was a time when OCZ had a fairly poor reputation, but managed to turn that around with alot of hard work and proven results. Most of the hardware enthusiasts around Phoronix and Anandtech are not corporate level customers. Perhaps what Tiger Direct needs is to apply some of their corporate level customer service to the people who don't have million dollar corporate budgets. That's what I feel I get with NewEgg and that's why they get my business even if somebody beats them on price by a couple of bucks.


Understandable, but that is what I am trying to do here. If you are looking for a particular part and you want a price, let me know... Corporate or Not, I am simply trying to help out. Tiger Direct, New Egg, CDW, we all basically pick from the same lot. What is most important is who you deal with and how reliable the entire transaction is. I am still a non corporate computer kid, working for a large technology company. Anything I can do to bridge that gap would be a success. No matter how big or small, I just like to help out. So if you need me, just a post a reply.

[rbmorse]

I like NewEgg, too, but you must read their return/exchange policies very carefully, especially for video cards, motherboards, CPUs and memory. Not something that will be particularly troublesome for honest people experiencing real problems, but it's evident they have seen a great deal of fraud in the past.

[winkowski]

I like NewEgg, too, but you must read their return/exchange policies very carefully, especially for video cards, motherboards, CPUs and memory. Not something that will be particularly troublesome for honest people experiencing real problems, but it's evident they have seen a great deal of fraud in the past.

That is the biggest problem with NewEgg, they are really don't have account reps to help you out. I will take back anything. 45 days later, it becomes a problem but it is still not impossible. My entire job is to make my customers happy. We also take Purchase Orders where NewEgg does not. Granted NewEgg does have some really good pricing on some products, I use them sometimes, but overall experience and satisfaction Tiger Direct's business department is trying to really cater toward the end user experience. It makes good sense, and hopefully it will change all the way around.

Big companies like Tiger, you often only hear the negative, but it is still a solid company to deal with and I would be happy to give anyone that opportunity to show them.

[xerop]

Reasons to buy from newegg:
Prompt shipping.
Some of the lowest prices.
Least amount of hassle.

even if the price is a bit higher still buy from newegg.
You might ask why? because I have never had an issue with newegg. even when replacing an item. (I have done that 2 times through newegg. (DOA)

[kramed]

NCIX is pretty much the only place I buy from. They are a Canadian company and I know they ship to Canada and the USA but Im not sure if they have international shipping available.

[Compxpert]

New Egg all the way. I don't generally look at any other E-Tailer for anything else since their prices usually tend to be higher like TigerDirect.

[winkowski]

New Egg all the way. I don't generally look at any other E-Tailer for anything else since their prices usually tend to be higher like TigerDirect.

Throw me a part number and I will give you my best price. Why pay full price?

Dennis

[Panix]

I just ordered cables from this company, tdDirect, and it is turning into the worst online order experience for me thus far. I have ordered computer hardware parts in the past from other retailers and have had minor issues but this is horrible. Michael and others (with referenced posts) just illustrated some examples. Are they making it up?!? I was given a reference number that doesn't show up and it took over a week to ship my part. I doubt I'll see anything. I wish I ordered from one of the competitors who was only a few dollars more. That is what you get when you try to save a little money.

[winkowski]

I just ordered cables from this company, tdDirect, and it is turning into the worst online order experience for me thus far. I have ordered computer hardware parts in the past from other retailers and have had minor issues but this is horrible. Michael and others (with referenced posts) just illustrated some examples. Are they making it up?!? I was given a reference number that doesn't show up and it took over a week to ship my part. I doubt I'll see anything. I wish I ordered from one of the competitors who was only a few dollars more. That is what you get when you try to save a little money.

I would be more than happy to help you out.
Do you have an order number I can check on?

Dennis
888-327-4719

[Panix]

Customer support didn't offer to rectify the situation at all. They only offered to refund so I guess they won't ship in the method that would guarantee a decent time frame and arrival.

So, I waited for over two weeks and don't have what I ordered.

I urge anyone else to avoid that company. Caveat emptor.

[robert3353]

I had ordered from Tiger Direct a few years ago and never had any issues with that company as far as my shopping experience and the quality of what they carried. However I have always felt that their shipping prices were outrageous so do not shop from them any more. New Egg is ok as long as you order on a Monday, I do not like the fact that they do not count the weekends with respect to the shipping times, also they charge you extra if you want a chance for your order to be processed and shipped the day you order it, if you don't they take 2 days just to process your order and possibly will not ship until the 3rd day after you ordered the item. My favorite vendor is Buy.com at this point, they do not have the selection of pc parts that New Egg has but check them out first, they just might have what you are looking for. Most items have free shipping and even though the free shipping is only guaranteed to take 7-9 business days every time I have ordered from them I have received my order in 3 days. Also your order usually ships out the same day you placed your order. If you order from them make sure that you select the free shipping option on the shopping cart page because it is not checked by default. I generally look on Buy.com first and if they do not have what I want then I go to New Egg.

[Panix]

I'm in Canada so I cannot order from Newegg as they won't ship to Canada. I ordered from Tiger Direct since they had the lowest price for the item I wanted but not by much. It seems most of the B.C. online computer stores are inter-connected despite different names.

I received an email that the item is RMA and that the 'customer no longer wants' which is false. I wanted the item shipped via a different method since the one used would not ship to me. Since I wasn't 'home', they decided to ship it back without any wait time. How would you react? I have not had any similar problem with any other vendor or mail service. TDirect didn't ship until a week after I ordered for starters. Okay, enough of that. I am just stating my experience and the lack of any interest in solving the issue.

[winkowski]

Customer support didn't offer to rectify the situation at all. They only offered to refund so I guess they won't ship in the method that would guarantee a decent time frame and arrival.

So, I waited for over two weeks and don't have what I ordered.

I urge anyone else to avoid that company. Caveat emptor.


I am here to help you or anyone on this forum.
If you need a product let me know, I will get you my best price. If it doesn't work properly for you, I will return and send another one out ASAP. It is quit simple. Let me know show you another side of Tiger Direct.

Dennis
888-327-4719
dennis.winkowski@tigerdirect.com

[Panix]

I am here to help you or anyone on this forum.
If you need a product let me know, I will get you my best price. If it doesn't work properly for you, I will return and send another one out ASAP. It is quit simple. Let me know show you another side of Tiger Direct.

Dennis
888-327-4719
dennis.winkowski@tigerdirect.com
Okay, pm me what you can do.

[winkowski]

Okay, pm me what you can do.

Basically, the next time you want to order something, get me involved. If you have a New Egg part number or manufacturer part number, send it my way and I will give you my best price.

We have great deals all of the time but if you are looking for something specific, this is where I can really help. We have access to huge Vendors like Tech Data, Ingram, Synnex, a lot more than people think.

I would be happy to help you or anyone else out.

Dennis

[cypherpunks]

Basically, the next time you want to order something, get me involved. If you have a New Egg part number or manufacturer part number, send it my way and I will give you my best price.

Okay, try this...

I am selecting parts for a new server ATM, and one thing I want is 2x Kingston KVR800D2E5K2/4G (http://www.valueram.com/datasheets/KVR800D2E5K2_4G.pdf), which is the same as 4x KVR800D2E5/2G (http://www.valueram.com/datasheets/KVR800D2E5_2G.pdf). (2 GB unbuffered PC2-6400 with ECC. I'd take any manufacturer, but only Kingston seems to make it.)

Aside: the fact that nobody else makes it is surprising; at sea level, you can expect at least one cosmic-ray-induced soft error burst per gigabyte per month. So if I want my server stable and not corrupting data for more than a week, I need ECC memory. But I don't want it any slower than necessary.

[winkowski]

Okay, try this...

I am selecting parts for a new server ATM, and one thing I want is 2x Kingston KVR800D2E5K2/4G (http://www.valueram.com/datasheets/KVR800D2E5K2_4G.pdf), which is the same as 4x KVR800D2E5/2G (http://www.valueram.com/datasheets/KVR800D2E5_2G.pdf). (2 GB unbuffered PC2-6400 with ECC. I'd take any manufacturer, but only Kingston seems to make it.)

Aside: the fact that nobody else makes it is surprising; at sea level, you can expect at least one cosmic-ray-induced soft error burst per gigabyte per month. So if I want my server stable and not corrupting data for more than a week, I need ECC memory. But I don't want it any slower than necessary.


Good Morning,
For Man# KVR800D2E5K2_4G my price to you is $137.00 currently have 108 in stock.

Let me know of just give me a call 888-327-4719

[cypherpunks]

Good Morning,
For Man# KVR800D2E5K2_4G my price to you is $137.00 currently have 108 in stock.

Let me know of just give me a call 888-327-4719

Okay, call me impressed. The biggest PITA about building the box I really want is chasing all over the net for the components I want and then trying to juggle shipping prices and schedules. That memory—I really couldn't find another equivalent—was being highly annoying.

I often go to newegg just because they have everything I want (e.g. 186 rackmount cases from 19 manufacturers, while tigerdirect has 22, from 2), and even if I lose a bit on cost by buying it all there, I gain on combined shipping, reduced hassle, and the fact that I know they aren't assholes about RMAs.

In this case, newegg doesn't list what I need, so I was looking at new vendors like excaliberpc. But if I can just pick the parts I want (another obscure one is the Koutech KW-223NE 4x serial + 1x parallel PCIe card, NewEgg #N82E16815201013), this could be a nice thing. Since what's listed on tigerdirect.com is not a limit, are there any guidelines on what I can shop for? For now, I'm just going by "available from multiple retailers".

I might just try this and see what happens. ATM, I'm thinking about rack-mount cases (I love my Supermicro CSE-833T, but I need something quieter here) and deciding between a 3.0 GHz E8400/E3110 dual-core and a 2.4 GHz quad-core.

I may be quiet for a few days (this upgrade isn't urgent), but I'll definitely call you.

Thank you!

[winkowski]

Okay, call me impressed. The biggest PITA about building the box I really want is chasing all over the net for the components I want and then trying to juggle shipping prices and schedules. That memory—I really couldn't find another equivalent—was being highly annoying.

I often go to newegg just because they have everything I want (e.g. 186 rackmount cases from 19 manufacturers, while tigerdirect has 22, from 2), and even if I lose a bit on cost by buying it all there, I gain on combined shipping, reduced hassle, and the fact that I know they aren't assholes about RMAs.

In this case, newegg doesn't list what I need, so I was looking at new vendors like excaliberpc. But if I can just pick the parts I want (another obscure one is the Koutech KW-223NE 4x serial + 1x parallel PCIe card, NewEgg #N82E16815201013), this could be a nice thing. Since what's listed on tigerdirect.com is not a limit, are there any guidelines on what I can shop for? For now, I'm just going by "available from multiple retailers".

I might just try this and see what happens. ATM, I'm thinking about rack-mount cases (I love my Supermicro CSE-833T, but I need something quieter here) and deciding between a 3.0 GHz E8400/E3110 dual-core and a 2.4 GHz quad-core.

I may be quiet for a few days (this upgrade isn't urgent), but I'll definitely call you.

Thank you!



Here is what I can offer. If you can take the time to get me the Manufacturer part numbers you are looking for I will run them through my channels and get you my best price. Don't limit me to what see on just Tigerdirect.com We have a business site https://biz.tigerdirect.com and I pull from big disti's like Ingram, Tech Data, Synnex, etc...

I have my channels to get products. I will do what I can do get you the most aggressive pricing, and you just have to compare it and see if it works for you.

I am here to make it easier on you, and going through one place and saving on shipping is a good perk... Our warehouse is in IL, just an fyi.

Keep me posted.

[aerosquid]

I've used Tiger Direct for lots of stuff over the years. The only problems I've ever had with them was not getting my mail in rebates but it's been at least 2 years since that was an issue. I think Tiger Direct has gotten MUCH better and I now count them as a top tier e-tailer.

/just my .02

[winkowski]

I've used Tiger Direct for lots of stuff over the years. The only problems I've ever had with them was not getting my mail in rebates but it's been at least 2 years since that was an issue. I think Tiger Direct has gotten MUCH better and I now count them as a top tier e-tailer.

/just my .02

I agree with you on the rebates. We used to use a third party company called OnRebate.. It was pretty bad and since Oct. 07, we have dumped them and now only use Manufacturer rebates and our own instant rebates, (no paperwork)

Tiger Direct is making some good strides, just bought out 17 CompUSA stores, so if you go to CompUsa.com you will see it overlayed with TigerDirect inventory.. Parent company is Systemax (SYX) and it is a US based and full operation mini Dell... Worth a look.

I enjoy it here and at the end of the day it is the same Man# parts a person buys, it basically is a matter of price and service...

[dcarpenter85]

Strictly Newegg for me. I have made over 20 purchases from Newegg over the past 4 years and I have never had a single issue, from checkout to delivery.

[man_bash]

As one of those living in Canada, I cannot help but completely remove TD from stores I'd buy from. Whatever the price is in the USD, the price in CAD is 22% higher! Nowhere near proper exchange rate, as today 1 USD = 1.014 CAD. I could understand 5%, but not 22% exchange rate. You are trying to make too much money from canadians, as a result you'll get none of our business. I vote with my money-> www.canadacomputers.com, where the pricing is fair. 20% price jack seems just plain..... wrong.

[winkowski]

As one of those living in Canada, I cannot help but completely remove TD from stores I'd buy from. Whatever the price is in the USD, the price in CAD is 22% higher! Nowhere near proper exchange rate, as today 1 USD = 1.014 CAD. I could understand 5%, but not 22% exchange rate. You are trying to make too much money from canadians, as a result you'll get none of our business. I vote with my money-> www.canadacomputers.com, where the pricing is fair. 20% price jack seems just plain..... wrong.

Sorry to hear that...

Dennis G. Winkowski
Senior Corporate Account Manager
TigerDirect
Tel: 888-327-4719
Fax: 305-415-4345
dennis.winkowski@tigerdirect.com

https://biz.tigerdirect.com

[winkowski]

Sorry to hear that...

Dennis G. Winkowski
Senior Corporate Account Manager
TigerDirect
Tel: 888-327-4719
Fax: 305-415-4345
dennis.winkowski@tigerdirect.com

https://biz.tigerdirect.com


Check this deal out.
http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=3720449&body=REVIEWS

$249.99 HP 22"
Call me and let me save you some more money

Dennis G. Winkowski
Senior Corporate Account Manager
TigerDirect
Tel: 888-327-4719
Fax: 305-415-4345
[email]dennis.winkowski@tigerdirect.com

[npcomplete]

I've used tigerdirect before and didn't experience a problem that time, though the situation was entirely normal. I've also used lots other small online shops with varying experiences, just to hunt for some special part or get something at a discount. But like others, I tend to stick with just newegg now. They've always shipped same or next day, and have the most hassle free RMA process I've come across for an online shop.

I think it's good that TigerDirect is trying to help regular customers out (well, in here at least).. because in my experience dealing with customer service of various companies like CDW and Dell, both as a normal shopper and as a corporate customer from work, there is HUGE difference between corporate service and normal customer service.

But to be honest, in some cases it's understandable if you're paying extra for support or have a contract or a some kind of special account.. although I still laugh at the orders of magnitude difference in the levels of service though.. like between Dell Gold service vs. standard service

[winkowski]

But to be honest, in some cases it's understandable if you're paying extra for support or have a contract or a some kind of special account.. although I still laugh at the orders of magnitude difference in the levels of service though.. like between Dell Gold service vs. standard service


It is true,,, My best coporate customers who do 1 Million a year, get there a$$ wiped by me if they asked. I try to extend the good service to all, even the people on this board... But the big spenders to get top priority... It happens at all levels and simply just makes sense.

Cheers!

[sloggerKhan]

One thing I'm surprised nobody's mentioned is product search features. I find that I tend to almost always go newegg, and I've found that using other websites, even if they might have parts I could use at good prices, it's not easy to find them. As an example, say I want to find ALL monitors on TigerDirect and that are 20"-24" with 16:10 aspect ratio.... I can't do it easily. Instead I'm presented with list of categories that I have to traverse separately. It's really stupid. And it's pretty much the same with any given product. Instead of being able to search for the given set of features you want, you have to browse through categories. Nobody in their right mind wants to shop that way. When I go to get a computer part, I want to see all available parts with a minimum feature set and maximum price and go from there. Newegg's advanced search does this well. TigerDirect doesn't have anything close.

[SarahKH]

Interesting to note that www.tigerdirectsucks.org points to tiger direct.

Not that I'd buy from them as A) I'm in the UK and b) 10min drive from Novatech :)

[deanjo]

Honestly, I have never found Tigerdirect cheaper on anything that I can buy locally at a privately owned local computer shop. They are far from the cheapest outlet.

[winkowski]

Hello All...

Tiger Direct is running a pretty special on Office 2007.

Give these sku's a look

M17-7802
M17-7804
M17-7806

Office Basic for only $169.99

Please email if you are interested.
dennis.winkowski@tigerdirect.com

[deanjo]

Hello All...

Tiger Direct is running a pretty special on Office 2007.

Give these sku's a look

M17-7802
M17-7804
M17-7806

Office Basic for only $169.99

Please email if you are interested.
dennis.winkowski@tigerdirect.com

You guys might want to fix your site before posting skus


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and you can't be seriously advertising MS Office in a linux forum for sale....

[winkowski]

Site works fine over here.... www.tigerdirect.com

And I am sure there are more than a few people who could use
Office 2007.

[deanjo]

Site works fine over here.... www.tigerdirect.com (http://www.tigerdirect.com)

And I am sure there are more than a few people who could use
Office 2007.

http://www.tigerdirect.com/applications/SearchTools/search.asp?keywords=+M17-7802&searchbtn.x=0&searchbtn.y=0


and lets not forget the insane ripping off at tigerdirect.ca despite the US and Canadian dollar being on par.

http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=3858963&CatId=2320
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3858963&CatId=2320

http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=3740794
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3740794&sku=CP1-AM2-9850

http://ca.finance.yahoo.com/currency/convert?amt=1&to=USD&from=CAD

[Michael]

and lets not forget the insane ripping off at tigerdirect.ca despite the US and Canadian dollar being on par.

And I am sure there are more than a few people who could use Office 2007.

Yeah, right.... Seeing as Microsoft products work so well on Linux :confused:

[deanjo]

Yeah, right.... Seeing as Microsoft products work so well on Linux :confused:

You didn't hear Michael? MS is putting out SP3 for linux.:p

[winkowski]

Yeah, right.... Seeing as Microsoft products work so well on Linux :confused:

I am a little suprised...
I would like to think that some people on here own businesses that have nothing to with this forum or linux and could benefit.

Oh well,, I am a little busy to engage..
But if you have a need that I can provide, please let me know.

[deanjo]

I am a little suprised...
I would like to think that some people on here own businesses that have nothing to with this forum or linux and could benefit.

Oh well,, I am a little busy to engage..
But if you have a need that I can provide, please let me know.


There is some great tigerdirect logic.

"Hmmmm, I don't run, use or even care about linux but I'll go check some linux forums for Microsoft deals."

Every successful business knows their target consumer and how to reach them. Apparently this escapes Tiger Directs fantastic marketing team.

[winkowski]

There is some great tigerdirect logic.

"Hmmmm, I don't run, use or even care about linux but I'll go check some linux forums for Microsoft deals."

Every successful business knows their target consumer and how to reach them. Apparently this escapes Tiger Directs fantastic marketing team.

Bro,
I am just repling to a simple thread from before, I reached a few people before and helped them out. That is simply it.

Have a great day and stay positive, things are looking up for you!

[deanjo]

Bro,
I am just repling to a simple thread from before, I reached a few people before and helped them out. That is simply it.

Have a great day and stay positive, things are looking up for you!


How do you think this is helping a thread called Tiger Direct Is Horrible (http://www.phoronix.com/forums/showthread.php?p=33523#post33523)?

Your pricing is horrible, items are more expensive at TD and people apparently have issues with your shipping and RMA's. Not one of your posts have addressed any of these concerns. All you are doing here is advertising for your own well being on someone elses (Michael's) dime. You wanna help out, buy some advertising space on Michaels site and quit spamming the forums for your own financial rewards.

[winkowski]

Deanjo,

How old are you?
I have done everything to try and be available to assist in anyone who has a direct concern. I am simply an Coporate Account Rep, who found this Bad posting about Tiger Direct and trying to, in my own small way make things better... I am not spamming looking for $50.00 orders..

But, just trying to help out....

Nothing more...

[deanjo]

Deanjo,

How old are you?
I have done everything to try and be available to assist in anyone who has a direct concern. I am simply an Coporate Account Rep, who found this Bad posting about Tiger Direct and trying to, in my own small way make things better... I am not spamming looking for $50.00 orders..

But, just trying to help out....

Nothing more...

Probably older then you and unlike you, I work for a company that has been rated #1 in customer satisfaction for 8 straight years in Consumer Reports.

[winkowski]

Probably older then you and unlike you, I work for a company that has been rated #1 in customer satisfaction for 8 straight years in Consumer Reports.


Yeah, but in Canada...
Ok, I really have to get back to work.

[deanjo]

Yeah, but in Canada...
Ok, I really have to get back to work.

Nope in US too, in fact I rarely deal with the Canadian market.

[LenS]

Interesting thread. As mentioned by sloggerKhan, Newegg's advanced search feature is a MAJOR attraction and always makes them my first stop. It makes it very east to examine components to find the combination of features I need, or at least the best combination available. (hint, hint, Mr. Winkowski). Their shipping is low to reasonable and fast too.

That said, Tigerdirect has GREAT prices on UPSes. I have three and they are still doing their jobs. No problems in 4 years, despite many power failures out in the Florida swamps. :-) The one time I did need customer service they seemed eager to please and did.

For things like SATA, IDE cables, fans, etc. coolerguys.com has good prices and fast shipping, though cross country shipping costs are high.

I like that resellerratings.com site. Newegg is 9.86/6month and 9.74/lifetime now. Tigerdirect is 7.91/6month and 6.93/lifetime now, not sure where the 4.xx came from.

[winkowski]

[QUOTE=LenS;33870]Interesting thread. As mentioned by sloggerKhan, .
That said, Tigerdirect has GREAT prices on UPSes. I have three and they are still doing their jobs. No problems in 4 years, despite many power failures out in the Florida swamps. :-) The one time I did need customer service they seemed eager to please and did.
QUOTE]

Nice Post, I will make my bosses aware of the New Egg search style, not sure how far that will go, but I will try.

NewEgg is a good company on price, but they have a very slack customer service department and do not have the capabilities to accept business Purchase Orders.

BTW, our warehouse is in Naperville, IL and we just adjusted all of our shipping cost, I agree they were a little high, but check us out now as they have come down.

We recently bought CompUSA, so you should start seeing more of a Tiger Presence in the Retail Market, even though I think the plans are to keep the Comp name. (Not 100%, it is above my pay grade)

Cheers, and hope people will give Tiger a second look.

[Michael]

I think the plans are to keep the Comp name. (Not 100%, it is above my pay grade)

Yeah, I think they are keeping the CompUSA name... I was at the Tiger Direct press party in Las Vegas during CES and that's what they had announced it would be.

[Energy Recruitment]

This is a known issue actually... i am fairly certain that if you have xvideo output enabled on various applications like vlc, mplayer or other software that supports Xvideo you'll also see the same bug.

[xav1r]

Well, after contacting tigerdirect i can now agree with the topic of this thread. I wanted to buy some of the cool items they have, which were cheap for AGP video cards, but since im abroad, i contacted about international shipping. They only accept wire transfers for international orders, no international credit/debit cards, paypal, nothing. This attitude says to me that they dont give a rat's ass about the rest of the world, since wire transfers are expensive to make, something they probably know but dont care. So yes, i would tell to everyone reading this, DONT SHOP AT TIGERDIRECT.COM.