But the presentation seemed to be a little bit "missing the point" in the sense that the criticism is not necessarily with GNOME 3 per se, but rather the shell they've given us which, frankly, doesn't work for some of us. I respect that they have their vision and for some users it's a great shell, but for a lot of us it just doesn't work, it's not simply a superficial appearance thing, and they've lost us.
To pretend that it's all just a myth in our heads is perplexing.
I'm not saying that Win 7 or OS X or Unity or GNOME 2 (gnome-panel) all give us perfect shells but for many of us we can at least balance the usability against the sacrifices and make it work. For some of us GNOME Shell can't do that. At all.