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Thread: ASIC hang happened

  1. #1
    Join Date
    Jun 2009
    Posts
    5

    Default ASIC hang happened

    Guys,

    I installed Catalist 9.6 on Ubuntu 9.04. When trying to run OpenGL apps on my ASUS P5E WS PRo with HD3650 I got an error below. My screen stopped responding. Actually I already tired a bit of my card. On Windows XP I had almost a daily SILENT restart because of "GXO failed to execute AtomBios".
    Looks like this is HW problem. If so - how to claim justify this to my supplier to exchange the card?


    -----------------------------------------------------------------
    Jun 16 03:18:18 hmsk kernel: [ 850.520512] [fglrx] ASIC hang happened
    Jun 16 03:18:18 hmsk kernel: [ 850.520518] Pid: 4606, comm: vmware-vmx-debu Tainted: P 2.6.28-11-generic #42-Ubuntu
    Jun 16 03:18:18 hmsk kernel: [ 850.520520] Call Trace:
    Jun 16 03:18:18 hmsk kernel: [ 850.520569] [<ffffffffa010b019>] KCL_DEBUG_OsDump+0x9/0x10 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.520609] [<ffffffffa011840c>] firegl_hardwareHangRecovery+0x1c/0x50 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.520670] [<ffffffffa019a259>] ? _ZN4Asic9WaitUntil15ResetASICIfHungEv+0x9/0x10 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.520730] [<ffffffffa019a20c>] ? _ZN4Asic9WaitUntil15WaitForCompleteEv+0x6c/0xb0 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.520790] [<ffffffffa019928d>] ? _ZN4Asic19PM4ElapsedTimeStampERK23PM4_TS_INTERRUPT _PARAMSj14_LARGE_INTEGER+0x18d/0x1c0 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.520833] [<ffffffffa0132cc2>] ? firegl_trace+0x72/0x1e0 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.520894] [<ffffffffa0192062>] ? _ZN15QS_PRIVATE_CORE27multiVpuPM4ElapsedTimeStampE RK23PM4_TS_INTERRUPT_PARAMSj14_LARGE_INTEGER+0x32/0x50 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.520951] [<ffffffffa018c193>] ? _Z19uQSTimeStampRetiredmjj14_LARGE_INTEGER+0xa3/0xb0 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.521008] [<ffffffffa0187f79>] ? _Z8uCWDDEQCmjjPvjS_+0x379/0x1080 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.521052] [<ffffffffa01350c8>] ? firegl_cmmqs_CWDDE_32+0x348/0x410 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.521095] [<ffffffffa0133b60>] ? firegl_cmmqs_CWDDE32+0x70/0x100 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.521101] [<ffffffff803f549c>] ? apparmor_capable+0x1c/0x70
    Jun 16 03:18:18 hmsk kernel: [ 850.521143] [<ffffffffa0133af0>] ? firegl_cmmqs_CWDDE32+0x0/0x100 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.521182] [<ffffffffa0113fba>] ? firegl_ioctl+0x1ea/0x250 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.521219] [<ffffffffa0109311>] ? ip_firegl_ioctl+0x11/0x20 [fglrx]
    Jun 16 03:18:18 hmsk kernel: [ 850.521223] [<ffffffff802f631d>] ? vfs_ioctl+0x7d/0xa0
    Jun 16 03:18:18 hmsk kernel: [ 850.521226] [<ffffffff802f6685>] ? do_vfs_ioctl+0x75/0x230
    Jun 16 03:18:18 hmsk kernel: [ 850.521229] [<ffffffff802f68d9>] ? sys_ioctl+0x99/0xa0
    Jun 16 03:18:18 hmsk kernel: [ 850.521232] [<ffffffff802e82d8>] ? sys_read+0x88/0x90
    Jun 16 03:18:18 hmsk kernel: [ 850.521236] [<ffffffff8021253a>] ? system_call_fastpath+0x16/0x1b
    Jun 16 03:18:18 hmsk kernel: [ 850.521239] pubdev:0xffffffffa0350a40, num of device:1 , name:fglrx, major 8, minor 62.
    Jun 16 03:18:18 hmsk kernel: [ 850.521241] device 0 : 0xffff88012c0a8000 .
    Jun 16 03:18:18 hmsk kernel: [ 850.521243] Asic ID:0x9598, revision:0x51, MMIOReg:0xffffc20010100000.
    Jun 16 03:18:18 hmsk kernel: [ 850.521246] FB phys addr: 0xd0000000, MC :0xc0000000, Total FB size :0x20000000.
    Jun 16 03:18:18 hmsk kernel: [ 850.521248] gart table MC:0xcfc2f000, Physical:0xdfc2f000, size:0x3d0000.
    Jun 16 03:18:18 hmsk kernel: [ 850.521250] mc_node :FB, total 1 zones
    Jun 16 03:18:18 hmsk kernel: [ 850.521252] MC start:0xc0000000, Physical:0xd0000000, size:0x10000000.
    Jun 16 03:18:18 hmsk kernel: [ 850.521255] Mapped heap -- Offset:0x0, size:0xfc2f000, reference count:7, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521258] Mapped heap -- Offset:0x0, size:0x1000000, reference count:1, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521260] Mapped heap -- Offset:0xfc2f000, size:0x3d1000, reference count:1, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521262] mc_node :INV_FB, total 1 zones
    Jun 16 03:18:18 hmsk kernel: [ 850.521264] MC start:0xd0000000, Physical:0xe0000000, size:0x10000000.
    Jun 16 03:18:18 hmsk kernel: [ 850.521267] Mapped heap -- Offset:0xfffc000, size:0x4000, reference count:1, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521269] mc_node :GART_USWC, total 2 zones
    Jun 16 03:18:18 hmsk kernel: [ 850.521270] MC start:0x3dc10000, Physical:0x0, size:0x4c170000.
    Jun 16 03:18:18 hmsk kernel: [ 850.521273] Mapped heap -- Offset:0x3830000, size:0x800000, reference count:1, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521275] Mapped heap -- Offset:0x3030000, size:0x800000, reference count:1, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521278] Mapped heap -- Offset:0x2830000, size:0x800000, reference count:1, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521281] Mapped heap -- Offset:0x2030000, size:0x800000, reference count:2, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521283] Mapped heap -- Offset:0x30000, size:0x2000000, reference count:10, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521285] mc_node :GART_CACHEABLE, total 3 zones
    Jun 16 03:18:18 hmsk kernel: [ 850.521287] MC start:0x10400000, Physical:0x0, size:0x2d810000.
    Jun 16 03:18:18 hmsk kernel: [ 850.521289] Mapped heap -- Offset:0x0, size:0x200000, reference count:6, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521292] Mapped heap -- Offset:0xef000, size:0x11000, reference count:1, mapping count:0,
    Jun 16 03:18:18 hmsk kernel: [ 850.521294] Dump the trace queue.
    Jun 16 03:18:18 hmsk kernel: [ 850.521295] End of dump
    -----------------------------------------------------------------

  2. #2
    Join Date
    Oct 2007
    Location
    Toronto-ish
    Posts
    7,284

    Default

    I would make sure you've run the card on a clean system for a day or two - if the problems keep happening then just go back and explain that you're getting hangs on two different OSes (so not likely to be drivers) and confirmed it wasn't a system software issue by verifying with a clean install.

    EDIT - you mentioned in your other post that this problem is "widely announced" and happens on all HDxxxx cards - I huaven't actually seen any mention other than in the course of open driver development, can you maybe point me to any other links you might have handy ?

    Thanks,
    JB
    Last edited by bridgman; 06-16-2009 at 10:26 AM.

  3. #3
    Join Date
    Jun 2009
    Posts
    5

    Default

    bridgeman,

    my system is quite clean. Just applied fglrx driver. BTW, on Linux issue is reproducable just previewing screesavers.
    On Windows situation is not so stable for reproduction. 3DMarks passed just fine. But I have 4 dumps generated by Catalyst SmartSave under windows. Does it help?

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