That's because you're not an ATI customer. You're a customer of whatever vendor sold you the product.
That's the big difference between NV and ATI when it comes to product support. NV supports their GPUs and makes (sometimes non-existent) vendor support irrelevant. ATI, on the other hand, wants you to get support from your vendor. If you want Linux on your laptop in combination with an ATI video card then you should pressure the laptop maker to provide you with such a product.
After the laughter subsides that is.


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