I don't disagree with your summary of the current distro challenges, but dumping the support work on an even smaller community obviously won't work, and expecting HW vendors to lose big chunks of money on Linux isn't really a great strategy either.
At some point you really need to think about building some kind of business model rather than giving stuff away for free and expecting that somebody else will pay the bills. Ubuntu, Red Hat and Novell (among others) have all built successful business models around Linux, all different but all allowing them to finance a certain amount of ongoing development and to support their users. You may not like the way they do it, but that is a function of the amount of money their business model contributes for paid staff and their ability to attract volunteers for the bulk of the community.
There is a certain amount of business opportunity in Linux, and that drives the amount we can reasonably invest in supporting it. With maybe 1/50th of the PC market (most numbers say closer to 1/100th) we are already investing as much as or more than the current Linux market can support, assuming we already have the same market share in Linux as Windows. We don't mind sustaining that for a while but I don't think it's realistic to ask us (or any of the other HW vendors) to provide funding for OS vendor support costs, which we don't do on any other OS.
Basically you're saying "you need to pour money into Linux than you make from it, so that it can become more popular and then cost you even *more* to support. This is good for you and one day I'll explain how".
Seriously. I really like what you are doing with the distro but you aren't offering a captivating business opportunity yet
