And what is the reason why we're still not compatible with MS Office formats or the broken MS HTML and other things?
The solution was to move away from those formats and push free alternatives. If you play a game of catch with MS using their formats which they are constantly changing to make you incompatible, you'll never win.
15 years later, and we STILL can't read .doc files correctly. It's broken enough to scare many people away from OpenOffice.


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