I can only assume the 'Windows 2000' bit was tongue in cheek...
I run Linux because I have very little to worry about maintenance wise. I don't run antivirus, don't have to check snopes every time I receive an email about a new devastating worm and I don't have to worry about running defrag to help maintain my system performance. No, it's not perfect, but I find myself being able to sit down and get done what I want to get done without wasting time maintaining my system.
Whether an app has better features or compatibility is all dependent on what your needs are. Running a slew of 3rd party closed source apps on one machine doesn't seem to affect the dominate desktop OS from, well, dominating...
I have had friends that I recommend Ubuntu too, and have on numerous occasions had them have issues with YouTube. If I remember correctly YouTube recognizes the OS/browser and was interfering with the Firefox plugin to detect needed plugins, so it would not automatically load. No, it wasn't hard to tell them how to install it via command line or through Synaptic, but to them it was evidence that maybe Linux/Ubuntu wasn't for them. The fact the plugin even recommends Flash indicates the need for it as Gnash doesn't cut it. I don't recall having to choose Evince over Reader. It's just there and works awesome. When Gnash is just there and works awesome no one will even recognize Flash not being there.
Whether you believe Linux has <1% market share or up to 10%, the bottom line is there is a TON of room to grow. The only way to do this is by attracting average users, and yes, average users are not computer savvy. Follow the advice of a much wiser man than I and 'Make things as simple as possible, but not simpler.'


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