Best way to file bug reports for FirePro or Catalyst drivers?

[entropy]

bridgman, I know you're not responsible for the binary drivers.
Nevertheless, there is good chance you know about the (changed?) processes there, I guess.
I'd be very grateful for your input.

Do they still have the rather long pipeline for fixing reported bugs?
IIRC, it was something like this:

ACK reported bugs -> ... -> initial fix for internal testing -> closed beta -> public release (beta/final).

While this looks ok on first sight, it was actually done on a static monthly basis per step.
Hence, it took bugs at least* 3 month to be fixed.

[*] Typically way longer, while in very rare cases there were quick hotfix releases for very urgent bugs,
usually only for just released hardware.

[bridgman]

I haven't even talked to the binary driver devs for a few years now, but my impression is that we are doing more open betas than we used to. AFAIK there is a separate support channel for professional SKUs (ie not the cchtml bug tracker and *definitely* not launchpad ) but I don't know the details, will take a quick look and see if I can find it.

[entropy]

I haven't even talked to the binary driver devs for a few years now, but my impression is that we are doing more open betas than we used to.
AFAIK there is a separate support channel for professional SKUs (ie not the cchtml bug tracker and *definitely* not launchpad ) but I don't know the details,
will take a quick look and see if I can find it.

That would be great.

Thank you!

[RussianNeuroMancer]

FAIK there is a separate support channel for professional SKUs (ie not the cchtml bug tracker and *definitely* not launchpad ) but I don't know the details, will take a quick look and see if I can find it.

Maybe by e-mail? http://emailcustomercare.amd.com

[bridgman]

Maybe by e-mail? http://emailcustomercare.amd.com

I don't think so -- it was specific to FirePRO/FireMV products -- but I'm having trouble finding it now.

[entropy]

I don't think so -- it was specific to FirePRO/FireMV products -- but I'm having trouble finding it now.

Just asking: were you successful finding information about the FirePro support channel?
I wasn't...

[bridgman]

Not on the website... I'm going to ask around internally.

I *hate* asking for directions

[tadi555]

Hello dude..I see the link and after that i will tell to you that how much this link s helpful for me.I really want to these types of bug files link which is essential for my work..Thanks

[entropy]

Not on the website... I'm going to ask around internally.

I *hate* asking for directions

Thanks, and I promise I won't tell my sources.
I guess I'm not actually a targeted person for this support channel with the cheapo FirePro 2270?