Right but you have to have the support staff that is trained and knowledgeable in these things which would require them to stay cutting edge and in the current know to make such a determination. With windows it is easy to determine what maybe a hardware/software issue as you have rather static OS that a "known good" configuration is easily fallen back on to make such a determination. Which is easier? Shooting at a static target or skeet?


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And yes, I understand perfectly that claiming Linux-compatibility has its costs (presumably large). On the other hand, the issue that we are discussing here is not associated in an obvious way with any direct costs to ASUS other than just contacting nVidia with the FOSS driver request. Both companies could have gained better Linux-users' attitude if ASUS managed to bring the request to nVidia's attention and the latter responded.
